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Recruitment and vacancies

 

Team Values

Our Team Values

Working as part of the team here is rewarding and varied. We have shared values, standards and support each other.

 

Current Vacancies at the OFPCC

 

 

 

 

Complaints & Correspondence Officer

Based at Kelvedon Fire Headquarters

Monday – Friday between the core hours of 0800 – 1700.

The deadline for applications is 1600 on Friday, December 8, 2017.

£27,519 – £29,307 per annum

Permanent – Full Time

The Police, Fire and Crime Commissioner for Essex is seeking an exceptional candidate to take up the role of Complaints and Correspondence Officer.

 

This post will lead in co-ordinating and responding to complaints and complex correspondence that are received by the Office for the PFCC. Based within the Communications and Engagement Team, the post holder will liaise closely with members of the public, providing a proactive and responsive services to complainants and working closely with key partners such as Essex Police, the Independent Police Complaints Commission, the inspectorates and more widely.

 

The post holder will have experience of working in a complaints and / or quality of services department, responding proactively to complaints and using learning to inform improvements. They will be experienced in liaising directly with members of the public and have strong written and verbal communication skills.

 

Within your application please evidence the following;

Analyse Critically

Emotionally Aware

Take Ownership

Deliver, Support & Inspire

 

Closing date is Friday, December 8, 2017

Interviews scheduled from Thursday, December 14, 2017

To find out more and to apply for the role click here.

 

 

 

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PFCC for Essex, Kelvedon Park, London Road, Rivenhall, Witham, Essex, CM8 3HB
01245 291600

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